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Your brand tells a story. Make it a good one.

Good vs. Evil

APPLE (good) vs. ITS COMPETITORS (evil) – Apple set up on a pedestal of everything that can be right in business is a cliche now, but that’s a good thing.  Their intense and uncanny focus on product design that elicits emotion makes you wonder what the competitors have been thinking all this time.  What have they been thinking?  Zune?

MEXICO THE WAY IT IS (good) vs. MEXICO THE WAY MANY AMERICANS PERCEIVE IT (evil):  go visit Lake Patzcuaro, San Miguel de Allende or the anthropology museum in Mexico City and you’ll see what I’m talking about.

AMERICAN EXPRESS (good) vs. CREDIT CARD CULTURE IN GENERAL (evil):  Their personality-driven TV commercials.  Their messages about “access” and “opportunity.”  Their core product which is a charge card not a credit card.

GREAT MOVIE TRAILERS (good) vs. MOVIE TRAILERS THAT SHOW THE WHOLE DAMN MOVIE INCLUDING THE TWIST:  thanks, Hollywood, you just saved me $10.

VIRGIN ANYTHING EXCEPT MOBILE (good) vs. U.S. AIRLINES BRANDS (evil): Per Virgin America’s VP of Marketing Porter Gale, “He’s (Branson’s) a consumer champion and he comes in and changes industries.  He’s trying to banish mediocrity.  That philosophy really filters throughout our organization.”  And that’s exactly what the rest of the U.S. airline industry is – mediocre.  If I’m traveling, I want to enjoy myself.  Stop making me feel like I’m being punished by my 3rd grade teacher.  And get rid of those damn middle seats.

FAST COMPANY (good) vs. MOST OTHER BIZ MAGS (evil) – a magazine that actually makes reading about business interesting, fun and relevant.  Can I get a ‘Hallelujah” up in here?

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I bought a new HP printer this week and despite its horrible set-up process (somewhere between Ikea’s pictograms and a Rubik’s Cube), the printer is working well. And then I get this: If your tagline is “Let’s Do Amazing,” shouldn’t you amaze me from the get-go? C’mon, HP. The packaging of the printer is the [...]

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